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	<title>HFTB Marketing Blog &#187; Support Forum</title>
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		<title>Lenovo&#8217;s Woeful Customer Support and Brand Messaging</title>
		<link>http://www.cplamann.com/wordpress/2009/12/lenovos-woeful-customer-support-and-brand-messaging/</link>
		<comments>http://www.cplamann.com/wordpress/2009/12/lenovos-woeful-customer-support-and-brand-messaging/#comments</comments>
		<pubDate>Wed, 23 Dec 2009 19:49:33 +0000</pubDate>
		<dc:creator>Chris Plamann</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[brand messaging]]></category>
		<category><![CDATA[Customer Support]]></category>
		<category><![CDATA[Inferior Product]]></category>
		<category><![CDATA[Lenovo Laptop]]></category>
		<category><![CDATA[marketing message]]></category>
		<category><![CDATA[Marketing Support]]></category>
		<category><![CDATA[Purchase Decision]]></category>
		<category><![CDATA[Support Forum]]></category>
		<category><![CDATA[Unfortunate Case]]></category>

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		<description><![CDATA[As much as I'd like to simply rant about my latest laptop buying experience, that's not the ultimate purpose of this post. And although I was greeted at every turn by customer support personnel more inept than the last, eventually leading me to simply accept my fate and keep their inferior product, that's not the point of this article.]]></description>
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