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	<title>HFTB Marketing Blog &#187; customer relationships</title>
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	<link>http://www.cplamann.com/wordpress</link>
	<description>New marketing, social media and web development observations and commentary</description>
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		<title>No Such Thing as a Free Link?</title>
		<link>http://www.cplamann.com/wordpress/2009/07/no-such-thing-as-a-free-link/</link>
		<comments>http://www.cplamann.com/wordpress/2009/07/no-such-thing-as-a-free-link/#comments</comments>
		<pubDate>Wed, 08 Jul 2009 01:03:19 +0000</pubDate>
		<dc:creator>Chris Plamann</dc:creator>
				<category><![CDATA[Links]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[customer relationships]]></category>
		<category><![CDATA[linking strategy]]></category>
		<category><![CDATA[links]]></category>
		<category><![CDATA[Online marketing]]></category>

		<guid isPermaLink="false">http://www.cplamann.com/wordpress/?p=166</guid>
		<description><![CDATA[No such thing as a free lunch? How about, no such thing as a free link. Christopher Ross publishes a web design and marketing blog I read and comment on frequently. The blog has a lot of useful content, including tips, how to lists and recommendations for online marketing and site/blog design. In fact, I [...]]]></description>
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		<slash:comments>3</slash:comments>
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		<title>Corporate Blogging Scary? How to Benefit from Losing Control</title>
		<link>http://www.cplamann.com/wordpress/2009/05/corporate-blogging-scary-how-to-benefit-from-losing-control/</link>
		<comments>http://www.cplamann.com/wordpress/2009/05/corporate-blogging-scary-how-to-benefit-from-losing-control/#comments</comments>
		<pubDate>Thu, 21 May 2009 23:49:08 +0000</pubDate>
		<dc:creator>Chris Plamann</dc:creator>
				<category><![CDATA[New Marketing]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[customer relationships]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[new media strategy]]></category>
		<category><![CDATA[Online marketing]]></category>
		<category><![CDATA[social media marketing]]></category>

		<guid isPermaLink="false">http://www.cplamann.com/wordpress/?p=148</guid>
		<description><![CDATA[I hear this from companies all the time. Usually goes something like this. &#8220;Blogging just isn&#8217;t right for our company. We&#8217;d like to avoid some of the negativity out there. We like a little more control over our brand image.&#8221; Control. Silly concept, really. Do companies think they have more control over their brand image [...]]]></description>
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		<slash:comments>2</slash:comments>
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		<title>What Are You Really Charging (Costing) Your Customers?</title>
		<link>http://www.cplamann.com/wordpress/2009/04/what-are-you-really-charging-costing-your-customers/</link>
		<comments>http://www.cplamann.com/wordpress/2009/04/what-are-you-really-charging-costing-your-customers/#comments</comments>
		<pubDate>Thu, 30 Apr 2009 19:05:13 +0000</pubDate>
		<dc:creator>Chris Plamann</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[customer relationships]]></category>
		<category><![CDATA[marketing communications]]></category>
		<category><![CDATA[optimize websites]]></category>
		<category><![CDATA[traditional marketing]]></category>

		<guid isPermaLink="false">http://www.cplamann.com/wordpress/?p=133</guid>
		<description><![CDATA[Your price, whether you sell a product or service, is most likely based on the costs you pay to produce the product or deliver the service… plus your margin obviously. You have to make a margin, right? But what goes into your margin? There may be more than you think. In fact, there is often [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>How to Use Social Media to Attract More Customers &#8211; Hubspot Webinar Video</title>
		<link>http://www.cplamann.com/wordpress/2009/04/how-to-use-social-media-to-attract-more-customers-hubspot-webinar-video/</link>
		<comments>http://www.cplamann.com/wordpress/2009/04/how-to-use-social-media-to-attract-more-customers-hubspot-webinar-video/#comments</comments>
		<pubDate>Fri, 17 Apr 2009 19:40:32 +0000</pubDate>
		<dc:creator>Chris Plamann</dc:creator>
				<category><![CDATA[New Marketing]]></category>
		<category><![CDATA[SEO]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Web Design]]></category>
		<category><![CDATA[Add new tag]]></category>
		<category><![CDATA[blogging]]></category>
		<category><![CDATA[content]]></category>
		<category><![CDATA[customer relationships]]></category>
		<category><![CDATA[digital marketing]]></category>
		<category><![CDATA[Online marketing]]></category>
		<category><![CDATA[social media marketing]]></category>

		<guid isPermaLink="false">http://cplamann.com/wordpress/?p=103</guid>
		<description><![CDATA[Attended a great webinar put on by Hubspot this week.  Brent Leary, co-founder of CRM Essentials, presented on How to Use Social Media to Attract More Customers. You can find the video and slides for download here. Check it out!]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Why Do Readers Unsubscribe?</title>
		<link>http://www.cplamann.com/wordpress/2009/03/why-do-readers-unsubscribe/</link>
		<comments>http://www.cplamann.com/wordpress/2009/03/why-do-readers-unsubscribe/#comments</comments>
		<pubDate>Tue, 17 Mar 2009 18:28:48 +0000</pubDate>
		<dc:creator>Chris Plamann</dc:creator>
				<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[customer relationships]]></category>
		<category><![CDATA[email newsletters]]></category>
		<category><![CDATA[opt-in email]]></category>
		<category><![CDATA[subscribers]]></category>
		<category><![CDATA[unsubscribes]]></category>

		<guid isPermaLink="false">http://cplamann.com/wordpress/?p=80</guid>
		<description><![CDATA[A good opt-in email list is worth its weight in gold.  And most good lists are the result of long running campaigns and continued customer relationships. But the work is not done once you get the sign-ups.  No, maintaining the list is just as important as building it in the first place. After all, the [...]]]></description>
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		<slash:comments>0</slash:comments>
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