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Archive for August, 2009

4 Simple SEO Tactics Most Small Businesses Forget – Tip #2

August 28th, 2009
It'll make sense by the end of the post

It'll make sense by the end of the post


Now that we’ve seen where to start with keyword research and that crazy, some may even say zany, Latent Semantic Indexing stuff, let’s take a look at one great way to use some of those keywords.


A Rose By Any Other Name…


Titles matter… they just do. I’m not talking about your Uncle Rico who insists on referring to everyone as “chief” or “boss.” No, the titles we’re talking about are a little less smarmy.

We’ll concern ourselves with page titles… web page titles in fact. A title is the little phrase that comes up in the upper left-hand corner of your browser window when you land on a web page. Take a look at the example below.

title tag screencap


So what’s the big deal about titles?


Imagine walking into your next mixer, networking event, or other non-descript glad-handing session, and instead of filling out your name tag with your God given name, you simply leave it blank. When I see this, my first inclination is to fill in the blank with a host of colorful monikers – some of which might be accurate, some not so much.

Indeed, we all need a title. And while your name might not tell others what you are about, the title tags on your site pages do.

With this in mind, how should you choose those all important title tags? Glad you asked.

Remember the keyword research you did in tip #1. Shameless deep-linking opportunities aside, revisit your keywords on each page and select the keyword or keyword phrase that really describes the page content best. That’s your title.

Each page title should be different according to the content on the page. According to those who presumably know this stuff, optimal title length is about 65 characters including spaces. Primarily, this is so your title will fit in the limited space it has in the upper left hand corner of your browser window.

Also, don’t bother with stop words.  What are stop words?  The common little words that join parts of speech but add little (guess that depends on the context, but go with me on this one).  So you can leave out words like “the, to, and, from.”  They don’t add anything in this case and Google just ignores them. You want to use all of your 65 characters to add search value to your title.


How do you add a page title?


Couple of ways. If you’re using a WYSIWYG editor, there should be a menu option to add the HTML code to your page. Dreamweaver makes this really easy with a “title” field right in the user interface.

If you want to add the code yourself, no problem. Just cut and paste the following between the <head> </head> tags.

<title>Page title goes here</title>

Seems like an insignificant little tactic, but it can be extremely powerful in telling Google what your site pages are really about.


Here’s the Camaro part


One warning. As with keywords, just because you tell Google your page is about a certain topic, doesn’t mean Google believes you. You have to have the content to prove that your page supports that page title or keyword.

So if your site is about cars, and you use your keyword ninja skills to deduce that the top car keyword search term is “bitchen Camaro,” but not only is your Camaro really not all that bitchen, but you don’t even have a Camaro, bitchen or not, on your page… you might want to reconsider titling the page “Bitchen Camaro.”

Instead, think about using a term that actually appears on the page fairly frequently (aka, keyword density). Maybe “crappy Firebird” or “explosive Pinto” or “must-have-a-bad-mustache-to-drive-Corvette.” You get the idea.


Image by dave_7 courtesy of flickr Creative Commons

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Social Media as a Crisis Control Tool – Orbit Baby & Consumer Reports

August 26th, 2009

Take a look at the link below for an example of a great way to manage a potential crisis using social media. Orbit Baby

Orbit Baby video

Full disclosure… we own an Orbit system car seat and base and have been extremely happy with the product. We have not been in an accident – thank God.  But we did receive the initial email that went out to registered owners of the company’s products.

In the past, our limited experience with Orbit customer service has been excellent.

That having been said, the way the company has dealt with a possibly horrific PR situation has been, in my opinion, a wonderful example of the way social media and the Internet can be used to defuse a potential crisis and reassure a customer base.

It is not often that a company can absorb a review by an industry leader like Consumer Reports gracefully while addressing the issues at hand. But I believe that if any company can get through this type of situation, a company with the new media savvy of Orbit Baby will.

As a parent of a toddler who rides in an Orbit seat everyday, after reading the explanation and viewing the video, I feel comfortable that the seat is as safe as they come.

Take a look for yourself and let me know your opinions. How do you think they handled the situation?

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4 SEO Tactics Most Small Businesses Forget (Tip #1a)

August 18th, 2009

LSI Post
So we’ve learned the importance of keyword research in the first DIY SEO tip. You’re now a master at keyword research, spitting out long-tails in website meetings at a moment’s notice.

Then the jackass new guy sitting across from you asks, “what about Latent Semantic Indexing (LSI)?”

OK… maybe he doesn’t go parenthetical, but you get the point.

Never fear, Latent Semantic Indexing is one of those names made up to make people sound a lot smarter than they are. Google describes it a lot better in their keyword tool – additional keywords to consider.

The idea is that keywords lead to other keywords – or themes.


Additional Keywords to Consider – Latent Semantic Indexing (LSI)

Just think of Latent Semantic Indexing as keyword synonyms that Google expects to find on web pages relevant to certain subjects.

In other words, if you have a web page about log cabins, Google might tell you that in addition to its keyword recommendations, there are additional keywords you might want to consider. I don’t know, maybe “syrup” or “Grizzly Adams.” Words that Google would expect to find on a page relevant to log cabins.

What’s more, Google also tells us, in an actual parenthetical (unlike the new guy in the intro), that the additional words are “sorted by relevance.” This is really important, so make sure you understand what Google is really saying.

The additional keywords are listed in order by level, or rank, of relevance. The most relevant additional keywords are listed first. Least relevant, last.

So what does this mean for you? Use some of these highly relevant additional keywords in your site content. Google thinks they should be there. If they make sense for your page content, make sure you weave them into your copy.


Show Me How

First, go to Google Keyword Tool.

You’ll see a description of the tool and then a couple options on how you’d like to generate your keyword ideas. Select “Descriptive words or phrases” to start.

Assuming you have generated your list of keywords as we discussed in the keyword research post, you’re ready to generate your additional keywords. Make sure “Use synonyms” is checked and enter you keyword into the box.

Fill out the Captcha below the box and click the “Get keyword ideas” button.

When Google returns the keywords list, scroll down until you see the next group of words. It will say, “Additional keywords to consider.” This is where you find your LSI words. And remember, Google tells us they are sorted by relevance. So the words at the top are the most likely to be found on a page relevant to your keyword search term… according to Google.

Take a look at the top words and grab those that make sense for your site content. You’ll want to make sure you incorporate some or all of these words.

See… definitely not as hard as the name would suggest.  And now you’re ready to answer the new guy about LSI in your next web meeting.  And might not be a bad idea to bring up some of his “latent” behaviors at the same time.

Look for the next DIY SEO tip post on effective page titles next week.

Image by Balaji Dutt Courtesy of flickr Creative Commons

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How to Convert – 11½ Landing Page Principles

August 14th, 2009

 
Simply said, if you want to convert, optimize your landing page.

Don’t have a landing page? Ouch.

Roberta Rosenberg is offering a landing page makeover in her post by the same name at Copyblogger.

And although the post deals with a specific landing page (Microsoft SharePoint stuff… fun), the principles Roberta goes through in making over the page can, and probably should, be applied to yours too.

And if you don’t have a landing page, probably a pretty good place to start.

Here’s the paraphrased list of landing page musts. Have another you’d like to add? We’d love to hear from you.


1.) Kill the Clutter

Anything that distracts your visitor from understanding what your landing page is about must go. Yeah, keyword balloons are so pretty. But damn if they’re not distracting. Get rid of them. This goes for all non-essential widgets.

Unless you’re actually selling widgets, I guess. In which case you probably want to include something about a widget. Anyway, you get the point.


2.) Feel Their Pain… In the Headline

Guess what. Pain pays. And not only on some of the less reputable sites on the Internet.

Make sure your visitors real issue, their problem, the reason they are presumably on your landing page… is addressed in the headline. This will go a long way to combating the seven second average. Get them interested from the headline.


3.) What Are You Offering?

Seems pretty self-evident, but there are plenty of landing pages out there that fail miserably when it comes to describing the actual offer.

Use direct, easy to understand language in describing what the subscriber, purchaser or downloader can expect from your product or service.


4.) Visualize What You’re Selling

Visuals help. Use images. This is particularly important if you are selling an information product which can seem abstract to a potential customer. Create an image of an actual book if you’re selling ebooks. This makes the transaction, and what the purchaser gets from the transaction, more tangible. And often, value is associated with a product that can be seen, if not touched, in this case.


5.) Proposition Your Visitors… But Make it Valuable

What’s your value proposition? How is your product or service different? Don’t leave this crucial information for the fine print. Let your visitors know that yours is the best and why, early and often.


6.) Sweeten the Deal

What’s in it for me? Yeah, I might purchase your product, but take a look around. Everyone else is giving me free bonuses, guarantees and coupons for free Malibu Chicken at Sizzler. What’s included with your offer?

That’s right… free is key. If you don’t have a sweetener or three, you might want to consider coming up with a few.


7.) Proof of Life

Remember when Miss Crabapple gave everyone three gold stars for turning in their essays without any typos? Nothing has changed. People notice typus,.. or typos.

Proof, rinse and repeat.


8.) Use Your Customers to Develop Your Offering

Solicit information from those that have purchased or subscribed. The Internet makes this so easy. Market research like this used to be really expensive. And for some, still is. But you’re smarter.

Email, surveys and other response vehicles that ask for your customers’ opinions are really important. Use them.


9.) Button it Up

Don’t make it hard for your visitors to find your buttons. If they want to click it, give them every opportunity. Larger buttons that stand out are the way to go. Always above the fold.


10.) Make it Readable

So you’re a design guru and you just love the subtlety of Celadon text on a Kelly Green background. Great… use it somewhere else.

A landing page is not the place for cutting-edge design. What’s important is the message… your offer. Simply said, make it as easy to read as possible.


11.) Pop-ups Piss People Off (alliteration aside – they really do)

This one might be controversial with some. But personally, I cannot stand pop-up subscription windows. And typically, that’s the last thing I’ll see on that page. And probably the last time they’ll see me.

Don’t throw a pop-up in the face of your visitor. This is the equivalent of Sam the Butcher lofting a porterhouse your way as soon as you get within site of the meat counter.

Not appetizing in the grocery store, not appetizing online either.


11½ .)
Finally, one other tip I would add. And this one goes to the cutting clutter recommendation above. Cut down on the unnecessary links on your landing pages. Links are yet another distraction. I know that deep linking is great. Just don’t do it on your landing page.

 
Testing goes without saying on just about all of the above recommendations.  Test different versions of your page frequently and modify accordingly.

Landing pages are for converting, not just landing.  Pithy though the preceeding sentence may be… seriously, if anything is taking away from the visitors ability to understand your offer and find the button, it probably doesn’t belong on your landing page.

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4 Simple SEO Tactics Most Small Businesses Forget (Tip #1)

August 12th, 2009


Small Business DIY SEO – Simple SEO Tactics Most Small Businesses Forget (Tip #1)

keywords article imageWhen I talk to smaller companies about their websites and optimization, it is easy to understand how Search Engine Optimization (SEO) gets swept under the rug.

First, there is a perception that it is complex and time consuming.

Well… it can be. But there are definitely things that can be done quickly that will really benefit the site.

The following series of posts on DIY SEO for small businesses will start with the basics. Most of the tips can be accomplished in an afternoon.


Tip #1 – Keyword research

To put it simply, keyword research sets up your entire website presence. Without knowing the online market, competition and relevant keywords for your business, you can waste a lot of time.

One common mistake in SEO is assuming you know how people are searching for your product or service. Remember that optimizing keywords is just the first step. The other side of the equation is conversion. Assuming you know the keywords to optimize for may lead to high rankings for terms that don’t convert.

In other words, you may be telling people you sell apples when you’re all about oranges. You might have the best pitch in the world for apples, but guess what… all the clever copy in the world isn’t going to convince an apple shopper that you’re orange is red, crisp and makes a nice pie.

Conversion starts with the right keywords. People want to know what they can expect on your site.


What the Hell Do We Do at This Company Anyway?

So how do you start with keyword research?

First, revisit your company’s mission. Understand what it is you actually do.

This might sound simplistic. It isn’t. You need to identify the market niche that your company competes in. Once you have the overall market and the word or phrase (preferably one word or phrase) to describe it, then you can drill down.

But don’t neglect identifying your niche. One key component of keyword research is drilling down from your macro-niche to find micro-niches in which you can differentiate from your competitors. Your business probably already differentiates in some way. Now use that differentiator to rank high on micro-niche keywords through your research.


Fee or Free?

Next, you have a choice to make – fee or free?

There are numerous free keyword tools out there, and to start out, not a bad idea to explore these first.

Not surprisingly, Google has perhaps the best. Two that I recommend are:

Google Keyword Tool
Google Search-base Keyword Tool

There are great video tutorials for both… just follow the links. Google makes it really easy to use these powerful tools.

Just because there are some great free tools out there, don’t assume that the pay-for-play tools aren’t worth the cash. They can be. And often will save you a lot of time for a small fee.

Two of the best are Wordtracker and Keyword Discovery. Once again, these tools are easy to use and can expedite the keyword process enormously.

One other keyword tool, or keyword application in this case, that caters more to small businesses is a tool called Market Samurai. The great thing about Market Samurai is the tutorial content available. Not only do the tutorials provide detailed use instruction, Market Samurai actually provides extremely helpful content on Internet marketing in general.

The application is the product of Noble Samurai, a company that specializes in Internet marketing. And although the sales pitch comes on a little strong, the tool can be extremely useful and is certainly a time saver. What’s more, it’s less expensive than both Wordtracker and Keyword Discovery.


Now Get Started

Keywords truly are THE PLACE to start your SEO efforts. Content, while not the topic of this post, should flow from your keywords… not the other way around.

This idea is counter-intuitive to some. But think about it. Keywords are really what your content should be about at its core. So it makes sense to start with the keywords for each page and develop content around those terms and phrases.

Once you have your keywords, you can start to focus on the next tip for DIY SEO – the all important page titles. Look for Tip #2 in the next few days.


Post Link List

Google Keyword Tool
Google Search-base Keyword Tool
Wordtracker
Keyword Discovery
Market Samurai

Image by cambodia4kidsorg courtesy of flickr Creative Commons

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